Terms & Conditions

1. Acceptance of Terms

By using our website, you agree to these Terms & Conditions. Plumbing work is also subject to the written estimate or service agreement approved for your job. If these website terms conflict with that agreement, the job-specific agreement controls.

2. Services and Scheduling

We provide plumbing services in Jacksonville, Florida, and surrounding service areas. We offer 24/7 emergency service, subject to technician availability and service coverage. Arrival times are estimates and may vary depending on traffic, weather, and other service calls.

3. Estimates and Additional Work

Service pricing depends on the plumbing issue, property conditions, materials, and work required. We will explain the proposed scope and pricing before you authorize work.

If unexpected conditions require additional work or charges — for example during a sewer line repair, slab leak detection, or pipe repiping — we will request your approval before proceeding.

4. Payments and Special Offers

Payment amounts, due dates, deposits, and accepted payment methods will be stated in your estimate, invoice, or service agreement.

Special offers are subject to their stated conditions, eligibility requirements, and expiration dates. Please confirm an offer's availability when scheduling service.

5. Customer Responsibilities

Customers must provide accurate contact details, authorize access to the property, and provide safe access to the work area. Please tell us about known plumbing problems, property hazards, or access restrictions before service begins.

6. Cancellations and Rescheduling

Please contact us as soon as possible if you need to cancel or reschedule an appointment. Any applicable cancellation charges must be disclosed before you confirm the booking.

7. Warranties

Any applicable workmanship or product warranty will be described in your written service documents. Manufacturer warranties are subject to the manufacturer's terms. This page does not create an additional warranty or limit rights available under applicable law.

8. Website Information and Use

Website content provides general information and does not replace an on-site plumbing assessment. We aim to keep information accurate but may update service descriptions, prices, offers, and other content.

You may not use our website for unlawful activities, submit misleading requests, or attempt to interfere with its operation.

9. Privacy

Our Privacy Policy explains how we collect and handle information submitted through our website. Please review it before providing personal information.

10. Applicable Law and Updates

These terms are governed by Florida law, subject to applicable consumer protections and other mandatory laws. We may update this page periodically. The date above identifies the latest revision. Updates do not change an existing approved service agreement unless separately agreed.

11. Contact Us

For questions about these Terms & Conditions, contact: