Northeast Florida Sewer Repair That Starts With the Right Diagnosis
A recurring backup does not automatically mean you need a new sewer line. It means you need to understand what is happening underground. Cummer Jack Plumbing provides sewer line repair in Jacksonville, FL, helping homeowners, property managers, and businesses address damaged pipes, root intrusion, recurring blockages, and failing building sewers.
Established in 2010, our company brings a team of 60 professionals and six equipped service vans to residential and commercial plumbing work. From an initial assessment to repair planning and full replacement, our focus is clarity: identify the problem, explain the practical options, and help you understand the proposed scope before work begins.
- Residential and commercial sewer troubleshooting
- Localized repairs, replacement planning, and trenchless relining assessments
- Clear discussions about access, disruption, and restoration
- 24/7 emergency availability for urgent plumbing problems
Call for urgent assistance, appointment availability, or a sewer-replacement assessment.
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Local Sewer Experience With a Practical, Property-Focused Approach
A sewer project affects more than the pipe. It can affect bathrooms, tenants, customer access, landscaping, and your daily schedule. You deserve a plumbing team that considers the entire property—not just the immediate blockage.
Cummer Jack Plumbing serves Jacksonville with residential service, commercial and industrial plumbing, underground-pipe work, and trenchless sewer rehabilitation. We help you distinguish a cleaning problem from a damaged pipe and explain why a particular repair approach is being considered.
Established 2010
Serving the Jacksonville community since 2010.
60-Person Team
A 60-person team supporting plumbing operations.
Six Service Vans
Six equipped service vans for fast response.
Residential & Commercial
Residential, commercial, and industrial plumbing capabilities.
24/7 Emergency
Around-the-clock emergency availability.
Sewer Solutions for Neighborhood Homes, Business Corridors & Multi-Unit Properties
A property near Riverside's established streets can present different access questions from a retail building near St. Johns Town Center or a warehouse with paved service areas. Our assessment considers the pipe route, existing surfaces, building use, and access needed to reach the problem.
We provide sewer line repair across Duval County and discuss scheduling for properties throughout Jacksonville's surrounding service area.
Jacksonville Neighborhoods We Serve
Riverside, Murray Hill, Cedar Hills, Arlington Hills, Mandarin, Oceanway, Baymeadows, Sandalwood, and Jacksonville Heights.
Nearby Communities
Property Settings We Serve
Neighborhood homes, apartment communities, shopping areas, hospitality properties, and industrial sites.
Call with your address and a description of the problem so we can discuss the appropriate service arrangements.
Call (904) 227-4220Specialized Assessment for Damaged Pipes, Recurring Backups & Relining Projects
A cable machine may restore flow without explaining why the blockage happened. When the same problem returns, the next step should address the cause rather than repeat the same temporary approach.
Cummer Jack Plumbing combines sewer-camera inspection, drain services, repair planning, and trenchless relining capabilities. We consider the condition of the affected pipe, its accessibility, and the property's operational needs before discussing a repair.
- Investigation of recurring sewer blockages
- Evaluation of visible roots, corrosion, damaged joints, and pipe defects
- Repair-versus-replacement discussions based on findings
- Coordination for occupied homes and active commercial properties
- Explanations that distinguish the immediate obstruction from the underlying condition
What Happens When Your Sewer Line Stops Working Properly?
Your building sewer carries wastewater away from the property. When that route becomes obstructed or damaged, fixtures may drain poorly, wastewater may back up, and normal use of the building may become difficult.
These symptoms call for assessment—not an automatic replacement recommendation:
- Several fixtures draining slowly at the same time
- Backups that return after previous clearing
- Wastewater appearing at a floor drain or low fixture
- A history of root removal without a lasting repair
- Inspection findings showing damaged or displaced pipe
- Uncertainty about whether the problem involves plumbing, septic service, or the public sewer
Tell us what happens, which fixtures are affected, and what work has already been attempted. That history helps focus the investigation.
When Should You Schedule a Sewer Inspection or Maintenance Visit?
An annual sewer certification is not a universal requirement for every Jacksonville property. Inspection and maintenance should reflect the building's history, pipe condition, occupancy, and any requirements applicable to the site.
For properties with recurring problems, a planned review can be more useful than waiting for the next interruption.
| Maintenance Task | What It Addresses | When to Consider It | Practical Value |
|---|---|---|---|
| Review of service history | Previous backups, repairs, and problem locations | Before setting a maintenance plan | Identifies recurring patterns |
| Camera inspection | Visible internal pipe conditions | When symptoms or project planning justify it | Supports repair decisions |
| Appropriate cleaning | Accumulated material or an obstruction | Based on findings | Restores access or flow where suitable |
| Access review | Cleanout locations and service access | During assessment | Helps plan future work |
| Repair planning | Documented defects | When inspection supports action | Separates maintenance from structural repair |
Seasonal Planning and Recordkeeping
- Schedule planned work around tenant needs, business hours, or anticipated high occupancy
- Keep inspection findings, invoices, and repair descriptions together
- Report recurring symptoms even when the drain is temporarily flowing
- Ask whether repeat cleaning is still appropriate or whether a different investigation is needed
- Frequency and pricing depend on the property and agreed scope
Who Needs Sewer Repair Assistance in Jacksonville?
Sewer problems can affect a single household or interrupt an entire occupied building. We tailor the service discussion to the property, the affected fixtures, and the consequences of taking a line out of service.
We Work With:
For managed properties, identify the authorized decision-maker and any access restrictions when scheduling.
How Can Jacksonville Property Conditions Affect Sewer Work?
Two sewer projects in the same neighborhood can require different approaches. Pipe depth, paved surfaces, nearby utilities, landscaping, groundwater, and available equipment access can all influence project planning.
Groundwater is a genuine local consideration, but not a condition to assume at every property. In a downtown sewer-main repair, JEA described using dewatering because of groundwater near the river. That public project illustrates why site assessment matters; it does not establish that every residential repair needs dewatering.
- During wet periods: discuss excavation conditions and possible water management
- Before busy occupancy periods: plan access and any service interruptions
- At paved commercial sites: consider delivery routes, customer access, and restoration
- At established properties: review previous repairs and the actual pipe condition rather than relying on age alone
Common Sewer Pipes and Connections We Assess
"Main sewer line" can mean different things in different conversations. Before comparing estimates, establish whether the proposed work concerns an interior building drain, the private building sewer, a septic connection, or public infrastructure.
| Pipe or System Category | Typical Assessment Question | Important Distinction |
|---|---|---|
| Cast-iron drainage pipe | Is the issue buildup, deterioration, or structural damage? | Material alone does not determine the repair |
| Clay or other jointed sewer pipe | Are joints displaced or allowing root entry? | The affected locations and surrounding condition matter |
| Plastic sewer pipe | Is there damage, joint movement, or a grade problem? | Newer material can still have installation or site-related issues |
| Private building sewer | Where does the problem sit along the property connection? | Responsibility must be established for the specific connection |
| Septic-connected drainage | Is the problem in the pipe, tank, or disposal system? | Septic repair is not the same project as city-sewer replacement |
The right recommendation depends on findings, not a blanket assumption about a material's age.
Our 6-Step Sewer Service Process
Initial Call & Property Assessment
We discuss symptoms, previous work, property use, and urgency. Let us know if multiple homes or a public manhole appear affected.
On-Site Inspection & Access Planning
We assess available access, affected fixtures, and the practical requirements for investigation.
Diagnostic Work
Where appropriate, camera inspection and related troubleshooting help establish the location and nature of the problem.
Findings & Options
We explain whether cleaning, localized repair, relining assessment, or replacement deserves consideration.
Approved Work & Project Coordination
The agreed scope should address access, applicable permits, service interruptions, and restoration responsibilities.
Completion Review & Next Steps
We review the completed work, relevant records, and any remaining recommendations or maintenance considerations.
Jacksonville requires permits for regulated plumbing work, while its published exemptions distinguish ordinary drain clearing from work involving pipe replacement or rearrangement.
What Should Be Included in Your Sewer Service Scope?
Inspection, drain clearing, lining, and replacement are different services. Your written scope should make clear which work is included rather than treating every visit as an all-inclusive repair.
Depending on the Approved Project, Scope Items May Include:
- Property and symptom assessment
- Identification of accessible inspection points
- Camera inspection or other agreed diagnostic work
- Explanation of findings and recommended options
- Identification of the affected location or pipe segment
- Repair or replacement work described in the proposal
- Permit and inspection arrangements where applicable
- Completion records and relevant project documentation
Ask specifically about cleaning, camera footage, excavation, hauling, surface restoration, and additional work discovered after access. These items should not be assumed to be included unless the proposal says so.
What Makes Our Sewer Service Approach Useful?
Our goal is to help you understand both the immediate problem and the work being proposed.
Diagnostic Perspective
Distinguish symptoms from documented defects.
Multiple Service Capabilities
Connect inspection findings with repair and replacement discussions.
Residential & Commercial Experience
Account for occupancy and operational needs.
Local Availability
A Jacksonville-based business with emergency service.
Clear Project Conversations
Discuss access, interruption, and restoration before approving work.
For business owners, sewer work should fit into the larger commercial plumbing picture—not create a disconnected repair with unclear responsibilities.
What Should Change After Sewer Inspection and Repair?
A useful before-and-after comparison is more than a photograph of an open trench and a restored lawn. It should explain what was found, why the method was chosen, and what work was completed.
Before
- Recurring backups with no clear explanation
- Competing recommendations with different scopes
- Uncertainty about excavation and property access
- Little information about previous repairs
After
- Findings that identify the obstruction or defect and its location
- An understandable comparison of options and exclusions
- An agreed work area and restoration responsibilities
- Project records that help inform future maintenance
Ask what photographs, inspection information, or completion records will be available for your particular job.
How Do Sewer Lining, Localized Repair & Replacement Differ?
Different methods solve different problems. A less disruptive approach is valuable only when it addresses the actual condition.
Lining does not correct a sewer's underlying grade. A significant belly, major offset, or fully collapsed section can rule out lining or require excavation as part of the solution.
JEA's Pinnacle Drive project used pipe bursting, demonstrating local use of the method without establishing its suitability for every private sewer connection.
Do You Need Sewer-Line Repair or Full Replacement?
Full replacement is not the default answer to every backup. Equally, repeated cleaning may not be a sensible long-term answer when a damaged pipe remains in place.
| Documented Condition | Options to Discuss | What Influences the Decision |
|---|---|---|
| Obstruction without identified pipe damage | Appropriate clearing and follow-up | Cause, recurrence, and inspection access |
| One accessible damaged section | Localized repair | Condition of surrounding pipe and access |
| Cracks or deteriorated joints in a suitable host pipe | Lining assessment | Pipe geometry, preparation, and system layout |
| Significant low spot or incorrect grade | Excavation and grade correction | Location, severity, and connection elevations |
| Multiple serious defects | Broader rehabilitation or replacement | Extent of damage and practical alternatives |
| Fully collapsed section | Excavation-based repair planning | Remaining access, route, and surrounding conditions |
Lining follows the existing pipe's shape, so it should not be presented as a way to eliminate a significant sag.
Consider a second opinion when proposals differ substantially in method, scope, or explanation.
Trenchless Sewer Repair in Jacksonville, FL: Costs, Access & Estimate Factors
There is no useful single price for every sewer project. Replacing a short, accessible segment is different from reaching a deep line beneath paving or rehabilitating a longer pipe.
Your Estimate Discussion Should Address:
- The affected location and proposed length
- Pipe depth and available access
- Required cleaning or preparation
- Repair method and equipment requirements
- Nearby utilities and site constraints
- Permit and inspection responsibilities
- Excavation, disposal, and restoration
- Emergency work versus planned scheduling
| Service Category | Pricing Basis | Questions to Ask |
|---|---|---|
| Inspection | Access and diagnostic scope | Is cleaning or footage included? |
| Localized repair | Defect, depth, and access | How much pipe is being replaced? |
| Sewer lining | Preparation, dimensions, and suitability | What conditions could change the proposal? |
| Full replacement | Route, excavation, connections, and restoration | What surfaces and finishes are included? |
| Commercial project | Scope and operating constraints | Is phased work or after-hours coordination needed? |
For commercial sewer line replacement in Jacksonville, request a scope that also addresses occupant communication and operational interruption.
Which Properties Should Investigate a Sewer Problem?
Not every property needs immediate replacement, but certain situations justify a closer look:
- Backups keep returning after clearing
- A previous inspection identified damage that remains unresolved
- Different contractors have proposed substantially different solutions
- A renovation or expansion may affect existing drainage
- A commercial property has recurring service interruptions
- You need to understand a sewer issue before purchasing or managing a property
What If Sewer Is Available Across the Street?
Nearby infrastructure does not establish that a particular property has an available, approved connection. JEA's septic phaseout projects have defined boundaries, eligibility conditions, and project arrangements. A new connection and septic abandonment are separate from repairing an existing sewer line.
Establish the service arrangement for your address before committing to conversion work.
Sewer Repair for Jacksonville Businesses & Multi-Unit Properties
A business sewer problem can affect staff facilities, customers, tenants, and building access. Cummer Jack Plumbing provides commercial plumbing support with attention to the property's operating requirements.
| Commercial Service | Project Focus |
|---|---|
| Diagnostic assessment | Identify the affected line and relevant symptoms |
| Localized repairs | Address a defined defect where appropriate |
| Replacement planning | Establish route, access, connections, and work sequence |
| Relining assessment | Evaluate whether rehabilitation suits the pipe |
| Maintenance planning | Address recurring issues and service history |
We assist restaurants, office properties, retail buildings, apartment communities, warehouses, and industrial sites.
Commercial Project Discussions Can Include:
- Authorized contacts and approval procedures
- Access for equipment and service vehicles
- Tenant or staff notifications
- Delivery routes and customer entrances
- Planned service interruptions
- Work sequencing around building use
| Property Situation | Planning Consideration |
|---|---|
| Occupied apartment building | Resident communication and access coordination |
| Restaurant or hospitality property | Operating hours and affected drainage |
| Shopping center | Public access and shared service areas |
| Warehouse or industrial site | Site safety, vehicle movement, and work permissions |
Why Professional Sewer Assessment Matters
The value of professional sewer work is not simply having a larger machine available. It is connecting symptoms, findings, method selection, and project execution.
A Well-Planned Service Can Help You:
- Understand whether the issue is an obstruction or pipe damage
- Avoid confusing water-supply repiping with sewer replacement
- Compare options with a defined scope
- Identify access and restoration needs
- Address applicable project requirements
- Keep useful records for future property decisions
A whole-house repipe does not automatically include every drain or sewer pipe. Read the proposal to establish exactly which systems are included.
What Should You Do While Waiting for Sewer Assistance?
If wastewater is backing up, reduce use of affected plumbing, keep people and pets away from contaminated areas, and describe the situation when calling for help. Do not enter an excavation or attempt to inspect an underground pipe from inside a trench.
For severe sewage backup or significant water back-flow into a home, JEA lists (904) 665-6000 as a 24/7 contact. Call 911 for a life-threatening emergency related to JEA operations.
- Tell the dispatcher whether wastewater is actively entering the building
- Mention overflowing public manholes or multiple affected properties
- Keep children and pets away from the affected area
- Avoid opening or entering restricted work areas
- Do not assume a private plumber can authorize work on public infrastructure
Frequently Asked Questions About Sewer Line Repair & Replacement
That depends on the location, extent, and nature of the problem. A localized defect may support a smaller repair, while extensive damage or grade problems can require broader work. Start with findings rather than pipe age alone. Schedule a sewer camera inspection to get a clear picture of your pipe's condition.
Sometimes. The condition of the adjoining pipe, accessibility, and the practicality of reconnecting the section influence that decision.
Some pipes are suitable for lining or other less disruptive methods. "Trenchless" does not mean every project needs no excavation, and it does not remove the need for access or preparation. Our team evaluates suitability during the sewer camera inspection.
Some can, depending on their condition, geometry, access, and preparation requirements. Significant grade defects or collapse may require a different approach.
Removing roots and repairing the opening through which they entered are different tasks. Ask whether the proposal addresses only the obstruction or also the pipe condition. Consider combining hydro jetting with a permanent pipe repair.
Standing water needs explanation. If it reflects a significant sag, lining will follow that shape rather than correct the grade. Excavation may be required to fix the underlying grade problem first.
Ask before scheduling what footage, images, or written findings are included and how they will be delivered. Our sewer camera inspection service can provide documented findings for your records.
The proposals may cover different lengths, methods, preparation, access, or restoration. Compare the written scope before comparing totals. Contact us for a detailed written proposal.
Only if that work is included in the agreement. Ask about temporary backfill, final surfaces, landscaping, and any separate restoration arrangements before approving work.
A private plumbing problem and a public-system problem require different responses. Report suspected public-system issues to JEA. Its severe residential sewage-backup contact is (904) 665-6000, available 24/7. For private sewer line repair, call Cummer Jack Plumbing at (904) 227-4220.
No. Conversion can involve new connections and septic abandonment, with utility eligibility and project requirements that differ from repairing an existing private pipe.
Cummer Jack Plumbing offers 24/7 emergency availability. Call (904) 227-4220 with your location and symptoms to discuss the service response. We serve Jacksonville, Orange Park, Jacksonville Beach, St. Augustine, and surrounding areas.
Know What You Are Approving Before Sewer Work Begins
Your project agreement should explain the proposed work, significant exclusions, and applicable warranty terms. Cummer Jack Plumbing welcomes questions about the findings and the reasoning behind a recommendation.
If a concern arises after service, contact us with the project details so the work and applicable terms can be reviewed. Coverage and corrective work depend on the written agreement and circumstances.
Cummer Jack Plumbing
735 Lane Ave N
Jacksonville, FL 32254
United States
Professional Qualifications for Plumbing & Underground Sewer Projects
Sewer repairs, pipe replacement, and underground construction can involve different scopes and responsibilities. Relevant qualification categories include plumbing contracting, underground utility and excavation contracting, and journeyman plumbing work.
When Arranging Your Project, Ask About:
- The contractor responsible for the proposed work
- The qualifications applicable to the scope
- Permit responsibility
- Inspection coordination
- Any subcontracted excavation or restoration work
For regulated plumbing work, Jacksonville's published permitting guidance requires obtaining the applicable permit before work proceeds. Work affecting a city road, right-of-way, or easement can also require a separate right-of-way permit.
Emergency Sewer Service in Jacksonville
An urgent sewer call starts with understanding what is happening now. Tell us whether the backup is active, which fixtures are affected, and whether the problem appears limited to your property.
Our Emergency-Service Conversation Focuses On:
- The immediate symptoms and property location
- Whether occupied areas are affected
- Previous attempts to clear the problem
- Available access and site restrictions
- The appropriate next step for assessment or mitigation
Call For:
- Active wastewater backups
- Multiple fixtures that have stopped draining
- Recurring blockages disrupting normal use
- Suspected pipe failure requiring prompt assessment
Emergency availability does not mean every excavation or replacement can begin immediately. Project access, utility coordination, permits, and site conditions can affect the work sequence.
Documentation for Sewer-Related Damage and Repairs
If you intend to submit an insurance claim, ask what inspection notes, photographs, and repair records can be provided for the plumbing work. Keep a clear distinction between observed conditions and conclusions that require additional investigation.
Useful Records May Include:
- Photographs of accessible damage
- Inspection findings
- The approved scope of work
- Itemized repair or replacement invoices
- Completion information
- Records of prior work supplied by the owner
Your insurer determines coverage under your policy. Plumbing documentation does not guarantee reimbursement, and a contractor's own insurance coverage does not establish coverage under a customer's property policy.
Sewer Repair & Replacement Warranty Questions
Warranty terms should be part of the project conversation—not an assumption made after completion. Ask for the applicable coverage in writing.
| Coverage Topic | What to Establish |
|---|---|
| Workmanship | Covered work, duration, and remedies |
| Materials | Applicable manufacturer terms |
| Relining system | Conditions and limits relevant to the installed system |
| Recurring blockage | Whether any service-specific coverage applies |
| Exclusions | Existing defects, unrelated problems, or other limitations |
| Claim procedure | Who to contact and what records to retain |
A repair to one segment should not be interpreted as a warranty on every pipe serving the property. Keep the agreement and completion records for future reference.
Six Equipped Service Vans Supporting Jacksonville Plumbing Service
Cummer Jack Plumbing operates six equipped service vans as part of its Jacksonville plumbing operations. Our broader team of 60 professionals supports residential repairs, commercial plumbing, underground work, and service coordination.
Sewer Projects May Require Different Combinations Of:
Tell us about gates, parking limits, narrow access, occupied work areas, and any previous inspection footage when scheduling. The right equipment and personnel depend on the job; not every sewer project is a single-visit repair.
Payment Planning for Major Sewer Work
A significant sewer project deserves a clear financial plan. Before approving work, discuss the estimate, payment schedule, any deposit requirements, and the process for authorizing changes.
- Ask which payment methods are accepted
- Review when payments become due
- Establish how additional work will be priced
- Discuss whether technically appropriate phases are possible
- Ask about any financing arrangements currently available
Financing should not be assumed. Any available program would depend on its own terms, eligibility, and approval requirements.
For connection projects, JEA's Riverview information also identifies Jacksonville's Utility Tap-In Program as a potential assistance route for eligible low- to moderate-income residents; eligibility and covered work are program-specific.
Service Standards Beyond an Award Label
Recognition can be helpful context, but your sewer decision should rest on the proposed work and the team's ability to explain it.
When Evaluating Cummer Jack Plumbing or Another Provider, Prioritize:
- Relevant sewer-project experience
- An understandable inspection explanation
- A written scope
- Clear access and restoration responsibilities
- Appropriate qualifications for the work
- Written warranty terms
A company name should never substitute for the details of the agreement. Ask questions until the proposed solution makes sense for your property.
Plumbing Offers for Jacksonville Property Owners
If you are a senior, active-duty service member, or veteran, ask about any customer-specific discounts available when scheduling. Do not assume a discount applies until its current terms are explained.
Any Plumbing Repair
Drain Clearing Special
Water Heater Flush & Maintenance
In-Home Water Quality Test
Water Heater Replacement
Drain clearing is not the same service as camera inspection, sewer lining, excavation, or replacement. Ask which work qualifies, what is excluded, and whether an offer can be combined with other pricing.
For a major sewer project, the written scope remains the most important basis for comparing value.
Jacksonville Sewer Service Hours
Cummer Jack Plumbing offers 24/7 emergency availability throughout the week. Call to discuss urgent symptoms or arrange a planned assessment.
| Day | Emergency Availability |
|---|---|
| Monday | 24 hours |
| Tuesday | 24 hours |
| Wednesday | 24 hours |
| Thursday | 24 hours |
| Friday | 24 hours |
| Saturday | 24 hours |
| Sunday | 24 hours |
Planned inspections, excavation, utility coordination, and replacement work are scheduled according to project requirements.
How Should You Compare Jacksonville Sewer Contractors?
The strongest comparison is between documented scope and evidence. A lower estimate may omit restoration; a higher estimate may cover a longer replacement or a different method.
| Comparison Point | What to Discuss With Cummer Jack Plumbing | What to Request From Any Provider |
|---|---|---|
| Diagnosis | The findings behind the recommendation | Footage, images, or a clear explanation |
| Repair options | Why a method is appropriate | Alternatives and limitations |
| Project scope | The affected pipe and included work | Written lengths, locations, and exclusions |
| Access | Equipment and work-area needs | Expected impact on the property |
| Permits | Applicable responsibilities | Who obtains and coordinates them |
| Restoration | Included surfaces and finishes | Clear boundaries of restoration work |
| Warranty | Applicable written terms | Coverage, exclusions, and procedure |
| Price changes | How additional work is handled | Approval before added work proceeds |
Ask why recommendations differ before deciding that one contractor is offering the same job for less.
Contact Cummer Jack Plumbing for Sewer Service in Jacksonville
Whether you are dealing with another backup, comparing replacement estimates, or investigating a damaged pipe, start with a conversation about the symptoms and what has already been found.
Call with your address, property type, affected fixtures, and any previous inspection information. We can discuss urgent assistance or the next step toward a defined repair plan.
Sewer Service Contact Information
(904) 227-4220
Sewer Line Repair & Replacement
735 Lane Ave N
Jacksonville, FL 32254
United States
24/7 Emergency Service Available
Current Special Offers
- $29 Water Heater Flush & Maintenance
- $50 Off Any Plumbing Repair
- $99 Drain Clearing Special
- Free In-Home Water Quality Test
- Up to $500 Off Water Heater Replacement
Take the next step toward a clearly defined solution with sewer line repair in Jacksonville, FL, from Cummer Jack Plumbing.
Sewer Line Repair & Replacement — Service Area Coverage
When you need sewer line repair in Jacksonville, our team of 60 professionals responds fast across Northeast Florida. We serve Jacksonville Beach, Orange Park, St. Augustine, and all surrounding areas with 6 fully equipped service vans.